Like you, CardRoom.com takes your privacy very seriously. Besides ensuring the integrity and security of the games and the team at CardRoom.com, we continue to take active measures to address any and all privacy concerns of our players. In addition, we maintain perpetual records with all information pertinent to customer accounts.

Respect for Privacy

Besides ensuring the integrity and security of the games and the team at CardRoom.com, we continue to take active measures to address any and all privacy concerns of our players. In addition, we maintain perpetual records with all information pertinent to customer accounts.

A. Account Security. CardRoom.com keeps records available upon request for every hand in which the player was involved, including its outcome and all financial impact of the ensuing result for a period not less than 90 days. Any and all information requests are to be sent to support@CardRoom.com.

B. Customer Information. Information specifically pertinent to each individual user is not to be sold or transferred to unaffiliated third parties. We never use this information except for the express purposes of conducting official business, improving the client experience, targeting marketing efforts towards customers and generating feedback on the site and the application.

C. Internal Customer Security. At CardRoom.com, we adhere to the strictest guidelines for the protection of customer financial and personal data. Our security standards are based on the same ones utilized by major financial institutions such as Information Security for Financial Organizations Guidelines X9/TG-5 (1992) and the ISO/TR 13569 Banking and Related Financial Services Information Security Guidelines. Employees are carefully screened and contractually committed to safeguarding sensitive information and to use it as necessary to accomplish official business. Financial information is always stored encrypted in a dual-key fashion, similar to a real world safety deposit box, such that no single person possesses all the information necessary to decrypt sensitive information. Your account password is your key to protecting your personal information. Remember, CardRoom.com will never ask you for your password or other sensitive information. Please report any suspicious activity to support@CardRoom.com.

D. Purpose Designation of Client Data. CardRoom.com collects no personal information that does not pertain to the purpose of providing customer service. In addition, CardRoom.com does not collect or garner any data that is not relevant to providing anything but top flight customer service. We continually endeavor to safeguard all personal information in an accurate and complete format and will not ever use it for any other purpose without your prior consent. There will never be any sale or trading of personal information provided to us by the customer, including and without limitation, any and all addresses, email, and phone numbers.

Updates to Customer Security

In the event there are any revisions or improvements to this Privacy Policy of CardRoom.com, they will be provided on this web page in their entirety and if deemed appropriate we may alert any such news to our customers in a reasonable time via email.