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Integrity Random Shuffle Account Safety Privacy

One of the cornerstones of creating a fair and honest game is to ensure that each player has the same chance and opportunity to win. This entails the creation of rules that not only allow participants to enjoy the game equitably without interference, but also the institution of security measures to provide high levels of assurance. CardRoom.com uses similar server technology as that used by online financial institutions to ensure the protection of any and all sensitive communications made between the client and server to provide the highest levels of protection to our players.

Security Specifications

Security begins immediately when the software is downloaded from the CardRoom.com site to the computer of the player, as it must be retrieved from the server and installed in the unaltered form in which it was designed.

  • On all subsequent downloads and updates, we compare each individual file to the applicable server version and update to the current version thereby removing any potential anomalies. In addition, any discrepant files are automatically replaced before the client can connect to our servers.

The CardRoom.com client software download is secured by our private key as provided by the GoDaddy certificate authority.

Customer Safeguards

After the install is completed, the next layer of protection occurs within the actual game to act as the first line of defense against any potential breaches of integrity. Below are the steps we take in providing customer integrity:

  • All personal information for each client is kept confidential and is only available to that specific individual upon logging on to the site.
  • Account information stored at our data center is protected by strong safeguards, available only to carefully screened, dedicated personnel, and only as necessary to perform specific duties.
  • Private data, including hole or pocket cards for each person, is never sent to other players, and is sent to the client software in a doubly-encrypted form, preventing network "snoopers" from discovering private data.
  • The CA certificate key utilized by the web site is 1,024 bits in length.
  • The client software uses the industry-proven PKCS v2.0 protocol (a subset of the functionality of SSL) for secure key exchange. It is configured to use RSA for authentication and session key generation/exchange and AES (Advanced Encryption Standard), the tough "defense-strength" standard used by the US Federal Government. High-strength RSA keys are generated as needed for protecting client sessions and discarded regularly to protect private key integrity. In addition to the industry leading encryption, we incorporate a second level of custom private encryption for all of our data.

Collusion Prevention

Perhaps the biggest concern of any player participating in an online game or contest is the opportunity for individuals to work together to their disadvantage. Collusion, as this is more commonly referred to, is a method of cheating whereby two (2) or more players communicate their cards to the disadvantage of other participants in the game. Any player involved in collusion at CardRoom.com will be permanently banned from the site. Our collusion monitoring constantly assesses betting anomalies relative to the distribution of hands dealt to the table. Irrespective, there are no foolproof methods for detecting collusion, yet it is quite difficult for colluding parties to succeed over a protracted period online as, unlike brick and mortar cardrooms, there is a perpetual record of every hand dealt since inception. In the event any player poses a complaint, the poker room manager and the associate staff will thoroughly investigate the issue at hand and summarily make a ruling. CardRoom.com management reserves the rights to terminate without prejudice the account of a player that was involved in any form of collusion.

Data Security

The primary mission of CardRoom.com is to provide an environment where our members can enjoy the action of card games in a trusted atmosphere and win cash and prizes. To that end, we have implemented a multitude of precautions in designing our security protocols and procedures. The measures we take to this end commence the instant your computer communicates with CardRoom.com.

Besides encrypting all messages between the client software and CardRoom.com, we never send private data, such as any personal or account information that is not designated solely for the relevant recipient, including "hole" or pocket cards. When we are required to execute communications it is done in a doubly encrypted form, configured to use RSA (for authentication and session key generation/exchange) and Advanced Encryption Standard ("AES"), the tough "defense-strength" benchmark used by the U.S. Federal Government. Moreover, in addition to industry leading encryption, we incorporate a second level of custom encoding for all of our data, thereby going above what others consider "industry standard".

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